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TERMS AND CONDITIONS

  • GENERAL CONDITIONS OF SALE

  • Welcome to the Le Corde del Cuore online store, where dreams come true made with love! The ideal place for a gift idea to do. Even for themselves!
    I can make custom orders so feel free to contact me to make any of your fantasies come true!

    1. Introduction
    These General Conditions of Sale (hereinafter "General Conditions") govern the sale of products marketed at a distance from Le Corde del Cuore with registered office in Via Saint Martin de Corleans n ° 143 / B, 11100 Aosta (AO) - P. IVA 01226600078 owner of the Le Corde del Cuore brand, through its website http://www.lecordedelcuorebijoux.com (hereinafter “online shop”).
    All product purchase contracts concluded through the online shop are governed by these General Conditions. Whenever an order is placed on the Le Corde del Cuore online shop, you will be asked to accept the General Conditions in force on the date of its insertion.

     
    2. Products
    Le Corde del Cuore products are completely handmade to guarantee the highest quality and exclusivity always in tune with the wishes of those who choose. In the online shop and on all social networks (Instagram, Facebook) you can find photos of Le Corde del Cuore products. Small differences in color or in the details may occur between the models and the photos posted both for the lights used during the shots, but above all for the materials and "hand-made" processes that make each piece unique.
    Each item is the result of the fusion of creativity and know-how, of telling through the meticulous movement of industrious hands that create and refine every detail to obtain a unique and precious work, which thrills those who buy it and those who receive it as a gift.

     
    3. Prices
    All prices published in the online shop are indicated in euros, include VAT at the statutory rate of 22% and are intended as retail prices. Transport costs are excluded.
    Le Corde del Cuore reserves the right to change prices at any time, without prior notice. The price indicated at the time of ordering / booking online will be worth.

     
    4. Processing of Personal Data
    Le Corde del Cuore, pursuant to art. 13 of Legislative Decree 196/2003, informs that the personal and fiscal data acquired in reference to the commercial relationships established, provided directly by the interested parties, or otherwise acquired in the context of the company's activity, will be processed in compliance with the aforementioned legislation, including the confidentiality obligations provided by them and used for the sole purpose of order fulfillment. In relation to the aforementioned, the rights referred to in Article 7 of Legislative Decree no. 196/2003.

     
    5. Order management
    During the purchase process on the online shop, at any time, you can:

    • add products to the selection by clicking on "add";

    • view the selected products by clicking on "cart";

    • modify the product selection by clicking on "choose other products".

    For each product selected on the lecordedelcuorebijoux.com website, a summary page is available containing the photo of the product, the color of the product, the product code, the number of pieces chosen, the unit price of the product and the total price of the products. order in place. Before confirming the order, please check carefully that the selection of products made is correct.
    Any order placed on the online shop presupposes the supply, at the time of the order itself, of exact information, such as: surname, name, telephone number, e-mail address, delivery address.
     
    At the end of the order procedure, you will be asked to click on the "Check-out" button to proceed with the payment.
    There is no obligation to purchase minimum quantities of product.

    6. Conclusion of the contract

  • Before transmitting the purchase order, the consumer will have the right to check and modify all the data entered (e.g. name, address, form of payment and items ordered) and correct any entry errors. Once all the required data and information have been entered, the electronic process will end with the order being sent to our staff.
    Sending the purchase order constitutes unconditional acceptance of the purchase price and terms indicated in these General Conditions by the consumer, who therefore undertakes to observe the payment conditions illustrated below in relations with Le Corde del Cuore. declaring to have read and accepted all the General Conditions, also acknowledging that Le Corde del Cuore does not consider itself bound to different Conditions unless previously agreed in writing.
    At the end of the procedure, the order will be sent to Le Corde del Cuore to be processed. This order can no longer be modified or canceled except by contacting Le Corde del Cuore by e-mail at lecordedelcuorebijoux@gmail.com .

    The transmission of the purchase order will be followed by the sending of an "order confirmation" e-mail to the address indicated by the Customer, with which the receipt of the order will be confirmed and its details will be summarized. In case of non-receipt of the e-mail it is advisable to check in the Spam / Junk Mail folder or that the e-mail address entered is correct and functioning.
    If the order is not accepted, Le Corde del Cuore undertakes to promptly notify the Customer.
    The order confirmation does not constitute the conclusion of the purchase contract. This will be considered concluded only at the time of shipment by Le Corde del Cuore of the goods covered by the purchase order.
    In case of payment by bank transfer, the transfer must be received by Le Corde del Cuore within 7 days from the date of confirmation of the order, under penalty of cancellation of the same.
    The Customer will be informed of the shipment with a specific communication sent by e-mail to the e-mail address indicated by him (hereinafter "shipping confirmation"). In case of non-receipt of the e-mail it is advisable to check in the Spam / Junk Mail folder or that the e-mail address entered is correct and functioning.
    The order confirmation will be sent only after checking the availability of the ordered product.
    In the event of a product temporarily unavailable, the online purchase order will not be confirmed and will be considered canceled and any sums already paid will be refunded. If the order includes more products, if only one or more are not available, the remaining order of the available products will in any case be processed. In this case, only the cost of the unavailable product (s) will be refunded.

     
     
    7. Payment
    In the Le Corde del Cuore online shop, the Customer can make the payment due by choosing one of the following methods listed:

    • Payment by credit card: in case of payment by credit card, the Customer can use the payment procedure with Stripe, suitable for ensuring the confidentiality of the data provided by the customer. For any information and further Legal Agreements, the Customer is referred to the stripe.com website;

    •   Payment with PayPal: the Customer can make the payment through the PayPal procedure, suitable for ensuring the confidentiality of the data provided by the Customer. For any information and further Legal Agreements, the Customer is referred to the paypal.com website;  

    • Payment by bank transfer: Payment by bank transfer can be made using the following details: IBAN: XXXXXXXXXXXXXXXXXXXXXX - BANK XXXXX - header XXXXXXXXXXXXXXXXXXXXXXXXXXX

    Unfortunately it is not possible to pay by sending cash or checks. Until full payment, the goods will remain the property of Le Corde del Cuore.
    In the event that the payment is made by bank transfer, the purchased goods will be sent to the address indicated by the customer upon receipt of the credit on the current account, therefore on average after two / five days from making the transfer (times vary depending on of the credit institution used). To facilitate the process, the payment receipt together with your order number can be sent by e-mail to: lecordedelcuorebijoux@gmail.com
      or Whatsapp at number 3283851605.
    Payment by bank transfer must in any case be made within 7 days from the execution of the order, under penalty of cancellation of the same.

     
    8. Resellers
    The commercial resale of products purchased in the online shop is not permitted. All retailers interested in purchasing Le Corde del Cuore products can place orders through the appropriate area of the site lecordedelcuorebijoux.com ("Dealers" area).

     

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