Is it possible to pay cash on delivery? (upon delivery)
It is not possible. Our payment methods are as follows: Paypal, Postepay, bank transfer, credit cards, cash only with collection at the store.

Do Alkemica bracelets become loose?
Alkemica bracelets are made of very sturdy elastic steel but lose shape if pulled hard, the ideal is to keep them always worn. Kindness should be used while putting on and taking off and putting on and rolling a few at a time.

Are Alkemica bracelets made to measure?
The "small" bracelets have a maximum circumference of 17.5 cm. The "medium" bracelets have a maximum circumference of 23 cm. It is possible to cut them to a size smaller than their maximum circumference.

Are the bijoux in the Alkemica collection Nickel Free? Do they oxidize?
The bijoux of the Alkemica collection are in stainless steel, they do not turn black, they can be kept worn 24 hours a day and they are Nickel Free.

How to use discount vouchers and / or gift vouchers?
To use the discount / gift vouchers you must enter the discount / gift voucher code in the email we sent you, directly in the cart under "Promotional code" at the time of payment.

Where is my order?
Once the courier has made the collection at our office, we will send you an email confirming the shipment with the link to track your package on the courier's website.